I have found the team at Loates to be nothing short of brilliant. I always get a really quick response to emails and the tone is always calm and confident, which immediately makes me feel better about whatever HR drama has cropped up in my day.
Their in-person support at meetings is invaluable. I’m sure they have seen it all before, but they make us feel that whatever is going on at our company really matters to their company.
If the person I normally deal with is not available, any of the team are able to pick up the issue and continue the excellent level of service, which suggests really good in-house communication.
I’m a bit scared to think that we used to run our company without the support of Loates – what were we doing?!?