Proven HR: We’re tried & tested

HR Support & HR Consultancy for Small Businesses: Derby, Nottingham, East Midlands

We're proud of the high levels of service that we provide, and the long term relationships that this has allowed us to build with our clients. In fact, we still continue to work with our very first one, despite having no contractual tie-ins. Indeed, most of our new business comes from the word-of-mouth recommendations of people we've helped previously. But don't just take our word for it. We think our testimonials speak for themselves. Listed below are comments from just some of the many local companies that LoatesHR and LoatesTraining have worked with. And look at all our 5-star Google reviews and 5-star Yell reviews for LoatesHR, not to mention all our 5-star Google reviews for LoatesTraining. If you're based in the Derby area, you probably already know someone who knows us, so just go ahead and ask them yourself what we're like.

Excellent, Personable and Professional!

We have been partnering with Matilda at Loates for several months now, her advice and support is second to none. It’s great to be able to discuss people challenges and have her external perspective; she acts as a true business partner. The whole team at Loates are great and we value their input greatly. Highly recommended!

James Blake
People Operations Director
East Midlands

Professional, understanding and a great listener

“Again another big thank you to LoatesHR for the support they have given Austin Community Enterprise Limited. This is our first time working with Gill Philips, and we are very pleased with the support that she has given us, she is professional, understanding and a great listener. Her extensive knowledge has helped to gained us a positive outcome. Thanks Gill”

Tracy Blackburn
Project Manager
Derby

Very professional, friendly and always on hand

“We first heard of LoatesHR through a client of ours, and they came highly recommended. After now being one of their clients for 7 months we can see why! Matilda and the rest of the team are very professional, friendly and are always on hand to give advice when needed. They have also developed various documents for us and we couldn’t be happier with the results. LoatesHR are helping us to take our business to another level!”

Kathy Bennett
Manager
Derby

Great care and professional diligence

“…great care and professional diligence…”
“…high level of focus…”
“…thank you very much for your effort…”

Frank Lord
Chairman & Trustee
Derby

Responsive and professional

“I have known Sarah and the team at Loates Business Solutions for six months and during this time Sarah and her team have played an integral part in supporting us in our HR function. Sarah took time to quickly understand our business and developed a plan to review key documents. The team at Loates have provided their support and services to our charity on a pro bono basis, which we are especially grateful for as it is a challenge for us as a charity to buy in this specific function, although it is key to the professional running of the charity. The team are responsive and professional and we hope to have their continued support and expertise for the foreseeable future.”

Dionne Reid
CEO
Derby

Extremely efficient and quick to respond

“We have been working with LoatesHR and with Gill Phillips in particular, on a range of projects over the past couple of years. We have always found them to be very welcoming and are always committed to meeting our requirements. We have found them to be extremely efficient and quick to respond and we have been delighted with the overall result.”

Russell Goodway
Chief Executive
Cardiff

Impressed with their professionalism

“We used LoatesHR to carry out an assessment of our current HR polices and to provide a solution to ensure we are compliant. Rosie and the team were thorough and efficient in providing the material we needed to ensure this was the case. There were several discussions and amendments to the documents but the steps taken to reach the final product were quick, easy to understand and well documented. I have been impressed with their professionalism and consequently, I have referred several clients to the team.”

Hari Vasdev
Director
Derby

Professional, sensitive and practical

“We were recently referred to use LoatesHR and have been pleased with Matilda’s professional, sensitive and practical approach to her HR advice to support us with our HR and employee queries.”

Fiona Hathorn
Director
London

Professional, sensitive and supportive

“Professional, sensitive and supportive, a great addition to our management support team”

Keith Pallett
Director
Derby

LoatesHR are very much part of our team

“LoatesHR are very much part of our team, providing good clear advice just when we need it. They provide the perfect HR solution for any SME.”

Matt Crampton
Director
Worcester

LoatesHR have been so supportive

“LoatesHR have been so supportive. Taking on that first employee can be so daunting, but Rosie and team really laid everything out for us so we were very clear what processes we needed to follow and also what paperwork we needed to get in place. We look forward to working with Loates as our company develops further – thank you!”

Sharon Stevens-Cash
Director
Derby

Sensible, logical and pragmatic

“Sarah has been our HR adviser for 4 years. Sarah works as part of our team and brings her great personality, excellent knowledge and track record of experience to the business. We have always found Sarah’s support and advice to be sensible, logical and pragmatic and have no hesitation in recommending her.”

John Barke
Managing Director
Derby

Extremely professional

“I have known Sarah for over 8 years and when Calor required some additional support for its talent programmes and Development Centre, I had no doubt that Sarah at Loates Business Solutions Ltd could provide the high quality assistance that Calor would expect, and Sarah quickly arranged and secured the high quality assessment support we had requested. This support worked very well and the assessor was able to pick up the responsibilities quickly and was extremely professional, with both the depth and breadth of experience that added value to our process. We would certainly look for Loates Business Solutions Ltd to support us in the future.”

John Sanderson
HR Manager
Warwick

Most professional, excellent service

“I found Sarah from Loates Business Solutions Ltd to be most professional from the start of her intervention until the end. Sarah made a difficult situation as simple and straightforward as possible for me as the owner of a small/medium sized business with limited HR resources and experience. The level of anxiety for me and my team was reduced by Sarah’s intervention which was fair to all parties whilst safeguarding the business within the realms of employment law. I would recommend Sarah and her company to any employer who needs HR representation, advice and support. Sarah can be relied upon and I will certainly be using her excellent service should the need arise in the future.”

Zoe Reynolds
Owner
Stafford

Trusted voice of advice and experience

“Working as an extension to the team, Sarah has been a trusted voice of advice and experience to my growing business. She has given me the support and guidance I needed to expand my workforce through clear and straight-forward direction. I find Sarah to be knowledgeable, flexible and approachable.”

Laura Faulkner
Director
Derby

Knowledge and experience has been invaluable

“Sarah has supported our company for the past year, her knowledge and experience in regards to HR has been invaluable. We will continue to use Loates Business Solutions Ltd in the future. Thanks Sarah.”

Tracy Blackburn
Project Manager
Derby
LoatesHR
4.9
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Simon Thacker
Simon Thacker
12:44 20 Aug 18
Having known Sarah and her team for multiple years, there are minimal aspects of HR that are beyond their collective knowledge areas. Having recently branched out into Training and Recruitment services, Loates HR are becoming the go to team for all areas to do with employment for small to national sized businesses.
David Barber
David Barber
15:34 14 May 18
We have been working with Loates HR for about 8 months now. We provide Occupational Health services for some of their clients. Without exception all of their clients are happy with the flexibility and professional approach from Loates, as are we.
MENTOR project
MENTOR project
12:49 19 Apr 18
The MENtal health first aid in The wORkplace (MENTOR) research team are grateful to Gill Phillips for her input as a study expert panel member. Gill provided invaluable expertise of the HR process, with particular focus around mental health issues in the workplace, which has helped shape our study methodology. We appreciated Gill’s knowledge, ideas, and enthusiasm; it has been a pleasure to work with her on the MENTOR study.
Olivia Pitt
Olivia Pitt
10:21 21 May 18
TwentyTwenty is an organisation that helps disadvantaged and disengaged young people to gain the qualifications, skills and confidence needed to find and keep a job. We have had the pleasure of working with LoatesHR staff Matilda Swanson and Rosie Mellors, in support of the young people who attend our 'Journey to Work' programme in Derby.Matilda and Rosie use their HR expertise to bring our Employability Skills lessons alive! Their strengths lie in being able to grasp the diverse needs and abilities of our learners and use relevant examples and activities to engage young people. They make learning fun and interactive which means that our young people take on board all of the tips and techniques that will benefit them in the workplace.
Emma Holden
Emma Holden
07:04 22 May 18
Gill came in to speak to our Business students to help them with some coursework. Our students learned alot from this and really enjoyed the talk.
Rachel Matthews
Rachel Matthews
10:15 20 Apr 18
Rosie helped our company with an HR issue, it was a very stressful time made much easier by her support and thorough knowledge. I felt like I was in safe pair of hands and found her very easy to work with.
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Katie Aldridge
Katie Aldridge
16:11 16 Aug 18
I attended the ‘GDPR Making it Happen’ workshop back in April as someone with very little knowledge of the topic.Sarah and her team were very welcoming. The class had a relaxed atmosphere while really getting to the point. Sarah was very informative, with answers to almost all of our questions. If anything was raised with uncertainty of the answers, notes were made and answers were delivered to us after the course. The course also included follow up support, which was really handy for any further questions.During the workshop there was a good mix of handy, informative PowerPoint slides and tasks for us to work through. This ensured we really were taking in all of the information presented to us.The content was clear and easy to digest, even with a tricky subject such as GDPR.A benefit of the course was that it was limited to a small group, so there was plenty of opportunity to ask questions and go through things with Sarah.I would recommend the LoatesTraining courses to anyone looking to become more informed in areas of their businesses, whether you are a business owner or a member of staff like myself.The team also presented us with a light breakfast, with tea and coffee throughout the day- bonus!Katie Aldridge Essential Print Services (Derby)
Lorna Shaw
Lorna Shaw
10:31 13 Aug 18
I can highly recommend Loates Training who provided a fantastic venue and facilities for our training day and Sarah our Trainer offered excellent and informative training with varied tasks throughout the day that kept us engaged throughout.
Vicky Fox
Vicky Fox
06:13 21 Aug 18
The team at Loates have a calm and composed approach which, along with their vast knowledge and experience, makes them the 'go to' for all your HR and training needs.
Francoise Derksen
Francoise Derksen
11:41 13 Aug 18
We have been working with Loates for a number of years and are very pleased with the support we get from Loates HR. So far, we've worked on a number of varying projects; from updating our staff handbook and contracts, to management training regarding absenteeism, staff information sessions and onsite support with difficult HR-issues. The thing I love most about working with Loates - apart from their wealth of knowledge, they're very responsive and keen to share their knowledge with us. So at some point in the future, we may be able to deal with HR independently. But for now, I couldn't think of a better partner. Thanks for the support Team Loates!
Koobr
Koobr
11:10 20 Aug 18
We have worked with Loates HR and Training for several years now. They have produced our employment contracts and handbooks, and have helped us on a consultancy basis several times.During this period, Team Loates have proven themselves a valuable part of our team: trusted, knowledgeable, friendly and efficient.We recently had the privilege of attending one of their training workshops on the subject preparing for GDPR, this covered several topics including HR, marketing and data storage amongst other areas. The workshop was incredibly well planned and delivered in a comprehensive and engaging manner, the workshop included the supply of valuable assets and documents for attendees to take away and use within their business.I have come away from this workshop feeling far more knowledgeable and prepared for the new GDPR legislation.Team Loates always add amazing value into their service and go above and beyond expectations, for me the biggest testimonial for Loates over their knowledge and service with HR is how they manage and develop their own team, this is apparent in the way that we are looked after as customers.Go Team Loates!
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