Proven HR Support

LoatesHR: Highly experienced 5-star rated team of CIPD qualified HR consultants ★ Derby, Nottingham, Leicester, Burton upon Trent, Peak District, East Midlands

We're very proud of the many long term relationships we've established with our clients over the years, and the considerable local reputation we've built for providing a high quality personal service. In fact, we still continue to work with our very first client, despite having no contractual tie-ins in contrast to many other HR providers. And so it's no surprise that most of our new business comes from the word-of-mouth recommendations of people we've helped previously. But don't just take our word for it. We think our testimonials speak for themselves. Listed below are comments from just some of the many local companies that have worked with Loates HR Consultancy and Loates HR Training. If you're based in the Derby area, you probably already know someone who knows us, so just go ahead and ask them yourself what we're like.

Excellent, Personable and Professional!

We have been partnering with Matilda at Loates HR Consultancy for several months now, her advice and support is second to none. It’s great to be able to discuss people challenges and have her external perspective; she acts as a true business partner. The whole team at Loates HR Consultancy are great and we value their input greatly. Highly recommended!

James Blake
People Operations Director
East Midlands

Extremely efficient and quick to respond

“We have been working with Loates HR Consultancy and with Gill Phillips in particular, on a range of projects over the past couple of years. We have always found them to be very welcoming and are always committed to meeting our requirements. We have found them to be extremely efficient and quick to respond and we have been delighted with the overall result.”

Russell Goodway
Chief Executive
Cardiff

Very professional, friendly and always on hand

“We first heard of Loates HR Consultancy through a client of ours, and they came highly recommended. After now being one of their clients for 7 months we can see why! Matilda and the rest of the team are very professional, friendly and are always on hand to give advice when needed. They have also developed various documents for us and we couldn’t be happier with the results. Loates HR Consultancy are helping us to take our business to another level!”

Kathy Bennett
Manager
Derby

Extremely Helpful

With being new to the company, and having zero HR knowledge, Matilda really helped me understand what I needed to know. She was extremely helpful and would also get back to me in an acceptable time manner. I would highly recommend using Loates HR to anyone.

Tanita Henshall
Recruitment Manager
Recruiting Healthcare t/a Caring Works
Derby

Trusted voice of advice and experience

“Working as an extension to the team, Sarah has been a trusted voice of advice and experience to my growing business. She has given me the support and guidance I needed to expand my workforce through clear and straight-forward direction. I find Sarah to be knowledgeable, flexible and approachable.”

Laura Faulkner
Director
Derby

Loates HR Consultancy have been so supportive

“Loates HR Consultancy have been so supportive. Taking on that first employee can be so daunting, but Rosie and team really laid everything out for us so we were very clear what processes we needed to follow and also what paperwork we needed to get in place. We look forward to working with Loates HR Consultancy as our company develops further – thank you!”

Sharon Stevens-Cash
Director
Derby

Professional, understanding and a great listener

“Again another big thank you to Loates HR Consultancy for the support they have given Austin Community Enterprise Limited. This is our first time working with Gill Philips, and we are very pleased with the support that she has given us, she is professional, understanding and a great listener. Her extensive knowledge has helped to gained us a positive outcome. Thanks Gill”

Tracy Blackburn
Project Manager
Derby

Great care and professional diligence

“…great care and professional diligence…”
“…high level of focus…”
“…thank you very much for your effort…”

Frank Lord
Chairman & Trustee
Derby

Professional, Knowledgeable & Friendly

The advice and information I received when dealing with Loates HR Consultancy was informed, knowledgeable and relevant. It was delivered in a friendly and professional way ensuring that I came away with everything I needed. I wouldn’t hesitate to recommend this company to others.

Ruth Nixon
Director
Nottinghamshire

Knowledge and experience has been invaluable

“Sarah has supported our company for the past year, her knowledge and experience in regards to HR has been invaluable. We will continue to use Loates HR Consultancy in the future. Thanks Sarah.”

Tracy Blackburn
Project Manager
Derby

Loates HR Consultancy are very much part of our team

“Loates HR Consultancy are very much part of our team, providing good clear advice just when we need it. They provide the perfect HR solution for any SME.”

Matt Crampton
Director
Worcester

Professional, sensitive and supportive

“Professional, sensitive and supportive, a great addition to our management support team”

Keith Pallett
Director
Derby

Professional, sensitive and practical

“We were recently referred to use Loates HR Consultancy and have been pleased with Matilda’s professional, sensitive and practical approach to her HR advice to support us with our HR and employee queries.”

Fiona Hathorn
Director
London

Efficient, reliable advice

We have worked with Loates HR Consultancy for a number of years now and they are always quick to respond to any queries we have. I am always confident that the advice / service we receive from Loates HR Consultancy is accurate, timely and professional.

Charlotte Wright
Chief Financial Officer
Chesterfield, Derbyshire

Sensible, logical and pragmatic

“Sarah has been our HR adviser for 4 years. Sarah works as part of our team and brings her great personality, excellent knowledge and track record of experience to the business. We have always found Sarah’s support and advice to be sensible, logical and pragmatic and have no hesitation in recommending her.”

John Barke
Managing Director
Derby

Responsive and professional

“I have known Sarah and the team at Loates HR Consultancy for six months and during this time Sarah and her team have played an integral part in supporting us in our HR function. Sarah took time to quickly understand our business and developed a plan to review key documents. The team at Loates have provided their support and services to our charity on a pro bono basis, which we are especially grateful for as it is a challenge for us as a charity to buy in this specific function, although it is key to the professional running of the charity. The team are responsive and professional and we hope to have their continued support and expertise for the foreseeable future.”

Dionne Reid
CEO
Derby

Most professional, excellent service

“I found Sarah from Loates HR Consultancy to be most professional from the start of her intervention until the end. Sarah made a difficult situation as simple and straightforward as possible for me as the owner of a small/medium sized business with limited HR resources and experience. The level of anxiety for me and my team was reduced by Sarah’s intervention which was fair to all parties whilst safeguarding the business within the realms of employment law. I would recommend Sarah and her company to any employer who needs HR representation, advice and support. Sarah can be relied upon and I will certainly be using her excellent service should the need arise in the future.”

Zoe Reynolds
Owner
Stafford

Impressed with their professionalism

“We used Loates HR Consultancy to carry out an assessment of our current HR polices and to provide a solution to ensure we are compliant. Rosie and the team were thorough and efficient in providing the material we needed to ensure this was the case. There were several discussions and amendments to the documents but the steps taken to reach the final product were quick, easy to understand and well documented. I have been impressed with their professionalism and consequently, I have referred several clients to the team.”

Hari Vasdev
Director
Derby

Extremely professional

“I have known Sarah for over 8 years and when Calor required some additional support for its talent programmes and Development Centre, I had no doubt that Sarah at Loates HR Consultancy could provide the high quality assistance that Calor would expect, and Sarah quickly arranged and secured the high quality assessment support we had requested. This support worked very well and the assessor was able to pick up the responsibilities quickly and was extremely professional, with both the depth and breadth of experience that added value to our process. We would certainly look for Loates HR Consultancy to support us in the future.”

John Sanderson
HR Manager
Warwick
Loates HR Consultancy
5.0
Based on 41 reviews
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Chris Ball
Chris Ball
19:18 08 Mar 21
I represent a Nottingham based charity and we used Loates to support us with our recent appointment of a new CEO. Having identified our doe doc needs through early voice and video conversations, the entire end to end process ran very smoothly with Gill giving us great support from coordinating our shortlist to devising the interview process and facilitating the decision process through to successful appointment. We were very pleased with the process and support and would not hesitate in recommending Loates to others.
Martin Lemiesz
Martin Lemiesz
08:55 05 Jan 21
It is a mark of just how extraordinarily skilled, efficient and effective a firm is, that you cannot find anything new to say about them in a testimonial, that hasn’t already been highlighted dozens of times before! Yes, the team at Loates HR are hugely professional, jaw-droppingly knowledgeable and masterfully efficient. And yes, there is nothing worth knowing in the world of HR at which they are not already expert.
Lisa Allen
Lisa Allen
09:04 14 Dec 20
Recently new to Loates HR, we have found the service to be efficient, friendly and most importantly to us their flexibility has been paramount, adapting quickly to our needs for a different service to their usual offering. In my absence the style of advice given to my colleagues hasn't been dictatorial, as they understand the practical challenges in day to day. They approach this with a coaching style to educate and inform. As a stand-alone HR professional I'm looking forward to many years of working with the Loates team as an extension to my support network. Thank you Loates HR.
Tracy Harrison
Tracy Harrison
14:04 28 Sep 20
Sarah has been most helpful to Safe and Sound Charity with advice and support since we became neighbours at Darley Abbey Mills in 2019. Her knowledge and expertise dealing with people and employment issues are outstanding. To add to this Sarah is a caring, funny and selfless person. Loates have also provided some excellent training for us. I would highly recommend her and Loates for any HR or training needs.
Georgina Dunkley
Georgina Dunkley
10:49 30 Jun 20
Matilda is a pleasure to work with and has become an extension of our team - friendly, reliable and always armed with great advice. I highly recommend Loates.
Hannah Vassey
Hannah Vassey
16:47 19 Feb 20
Loates HR have assisted us on a range of personnel queries and their support and knowledge has been second to none. It’s a comfort knowing that they are just a phone call away and always ready to support and guide us through what we need. All of the ladies I have spoken with at Loates HR, have an ability to explain in a clear, professional and supportive manner. I would highly recommend them to anyone needing HR assistance.
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Loates Management Training
5.0
Based on 26 reviews
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Ellie Strong
Ellie Strong
13:49 18 Mar 21
Great teaching and learning skills provided by Amanda and the team! Such an educational and enjoyable experience.
Stephen Fry
Stephen Fry
08:50 08 Mar 21
Having done the course remotely with 13 other people, I have been incredibly impressed by the level of learning and care shown by Amanda and the training team. The workbooks were daunting at first but were very easy to use and the two live sessions were informative, constructive and absorbing.
Elise L
Elise L
17:48 05 Mar 21
Friendly, approachable and down to earth with fantastic course content, wouldn't hesitate to recommend others to Loates Management Training
Jason Roper
Jason Roper
15:43 25 Feb 21
A fun but competent delivery of subjects that could be challenging but were brought to discussion and delivering useful and useable information at the right level for the audience. Thoroughly enjoyed the sessions.
Rekha Vachhani
Rekha Vachhani
11:23 08 Feb 21
I had a session on Maximising Performance to win with Annie, arranged by D2N2. Annie did gave us an insight on how to do so and referred really great books to read and understand this.
Matthew “Matt” LeDoux-Deakin
Matthew “Matt” LeDoux-Deakin
09:36 18 Dec 20
Sarah is the consummate professional, with such a fantastic knowledge base she is able to help in understanding even the most complex areas. I will use the skills that I learnt from her on a daily basis. Thanks Sarah, for helping to demystify HR and making it accessible to all.
Amy Taylor
Amy Taylor
11:21 11 Mar 20
Amazing hosts for the Mental Health First Aid Course, really enjoyed the 2 days gave a very interesting insight into all aspects of Mental Health.
Karen Tyers
Karen Tyers
16:12 14 Feb 20
A huge thank you to Sarah and Annie who ran a HR / people workshop for our Partners and Associates on their Pathway to Partnership journey. Sarah devised a bespoke package that was exceptionally engaging, literally kept everyone on their toes all day! We all learnt about ourselves,working with others, our employee branding, our values, and finished it all off with having a courageous conversation, We achieved so much in one day and we all certainly slept well that night. i can absolutely 100% recommend Sarah and her team.
me&dee charity
me&dee charity
13:54 23 Jan 20
Our first experience of training with Loates HR involved GDPR and the complexities of it. We found it informative, easy to follow and set in comfortable surroundings. This followed the same format. As I am disabled, I received the added and rarely seen bonus of an accessible venue and a parking space close to the venue doors allocated - along with a member of staff ensuring that this was ok for me. These things go a long way as a disabled professional. All speakers were informative, the 20 minutes each just right with time for Q&A at the end. Certainly food for thought around Wills and Power of Attorney and most appropriate at the moment for the 'who is on your bus' . I look forward to attending further appropriate training events and thank Sarah and her team for the promotion and donation to me&dee.
Suzanne Dixon
Suzanne Dixon
10:20 28 Sep 19
I recently attended a MHFA course facilitated by Loates. Fantastic course, brilliant content and amazing delivery. The facilities at Loates' new home at Darley Abbey Mills are modern with wonderful architecture. Attending a course you will be well looked after from lovely lunches, fruit platters, chocolate and a choice of drinks. 5* treatment.
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