We’re very proud of the many long term relationships we’ve established with our clients over the years, and the considerable local reputation we’ve built for providing a high quality personal service. In fact, we still continue to work with our very first client, despite having no contractual tie-ins in contrast to many other HR providers. And so it’s no surprise that most of our new business comes from the word-of-mouth recommendations of people we’ve helped previously. But don’t just take our word for it. We think our testimonials speak for themselves. Listed below are comments from just some of the many local companies that have worked with Loates HR Consultancy and Loates HR Training. If you’re based in the Derby area, you probably already know someone who knows us, so just go ahead and ask them yourself what we’re like.
Knowledge and experience has been invaluable
“Sarah has supported our company for the past year, her knowledge and experience in regards to HR has been invaluable. We will continue to use Loates HR Consultancy in the future. Thanks Sarah.”
“I have known Sarah for over 8 years and when Calor required some additional support for its talent programmes and Development Centre, I had no doubt that Sarah at Loates HR Consultancy could provide the high quality assistance that Calor would expect, and Sarah quickly arranged and secured the high quality assessment support we had requested. This support worked very well and the assessor was able to pick up the responsibilities quickly and was extremely professional, with both the depth and breadth of experience that added value to our process. We would certainly look for Loates HR Consultancy to support us in the future.”
Professional, approachable and knowledgeable.
Matilda has provided support on a range of HR matters. Her knowledge and expertise is clear. We value her ability to weigh up a situation, considering the needs of all parties. She is objective and fair at all times. She provides a friendly and professional service, responding quickly and effectively to any matter. We have found the support provided by Matilda and Loates as a whole has been invaluable for our business operations.
Excellent, Personable and Professional!
We have been partnering with Matilda at Loates HR Consultancy for several months now, her advice and support is second to none. It’s great to be able to discuss people challenges and have her external perspective; she acts as a true business partner. The whole team at Loates HR Consultancy are great and we value their input greatly. Highly recommended!
Professional, sensitive and supportive
“Professional, sensitive and supportive, a great addition to our management support team”
Professional, Knowledgeable & Friendly
The advice and information I received when dealing with Loates HR Consultancy was informed, knowledgeable and relevant. It was delivered in a friendly and professional way ensuring that I came away with everything I needed. I wouldn’t hesitate to recommend this company to others.
Very professional, friendly and always on hand
“We first heard of Loates HR Consultancy through a client of ours, and they came highly recommended. After now being one of their clients for 7 months we can see why! Matilda and the rest of the team are very professional, friendly and are always on hand to give advice when needed. They have also developed various documents for us and we couldn’t be happier with the results. Loates HR Consultancy are helping us to take our business to another level!”
Extremely efficient and quick to respond
“We have been working with Loates HR Consultancy and with Gill Phillips in particular, on a range of projects over the past couple of years. We have always found them to be very welcoming and are always committed to meeting our requirements. We have found them to be extremely efficient and quick to respond and we have been delighted with the overall result.”
Professional and very knowledgeable
Matilda has provided support on a range of HR matters. She always responds so quickly in a helpful and concise manner. She is very helpful and has the right approach. I would highly recommend Loates HR Consultancy.
Most professional, excellent service
“I found Sarah from Loates HR Consultancy to be most professional from the start of her intervention until the end. Sarah made a difficult situation as simple and straightforward as possible for me as the owner of a small/medium sized business with limited HR resources and experience. The level of anxiety for me and my team was reduced by Sarah’s intervention which was fair to all parties whilst safeguarding the business within the realms of employment law. I would recommend Sarah and her company to any employer who needs HR representation, advice and support. Sarah can be relied upon and I will certainly be using her excellent service should the need arise in the future.”
Sensible, logical and pragmatic
“Sarah has been our HR adviser for 4 years. Sarah works as part of our team and brings her great personality, excellent knowledge and track record of experience to the business. We have always found Sarah’s support and advice to be sensible, logical and pragmatic and have no hesitation in recommending her.”
Loates HR Consultancy have been so supportive
“Loates HR Consultancy have been so supportive. Taking on that first employee can be so daunting, but Rosie and team really laid everything out for us so we were very clear what processes we needed to follow and also what paperwork we needed to get in place. We look forward to working with Loates HR Consultancy as our company develops further – thank you!”
How did we manage without them?
I have found the team at Loates to be nothing short of brilliant. I always get a really quick response to emails and the tone is always calm and confident, which immediately makes me feel better about whatever HR drama has cropped up in my day.
Their in-person support at meetings is invaluable. I’m sure they have seen it all before, but they make us feel that whatever is going on at our company really matters to their company.
If the person I normally deal with is not available, any of the team are able to pick up the issue and continue the excellent level of service, which suggests really good in-house communication.
I’m a bit scared to think that we used to run our company without the support of Loates – what were we doing?!?
Matilda has been a huge help to our company especially as we experienced managing employees for the first time and trying to navigate all the challenges that come along with that. She answered all my questions and helped me through some difficult situations. I’ve also attended a couple workshops led by Sarah who is wonderful at communicating and clarifying the sometimes complicated HR issues. 100% would recommend.
Responsive and professional
“I have known Sarah and the team at Loates HR Consultancy for six months and during this time Sarah and her team have played an integral part in supporting us in our HR function. Sarah took time to quickly understand our business and developed a plan to review key documents. The team at Loates have provided their support and services to our charity on a pro bono basis, which we are especially grateful for as it is a challenge for us as a charity to buy in this specific function, although it is key to the professional running of the charity. The team are responsive and professional and we hope to have their continued support and expertise for the foreseeable future.”
With being new to the company, and having zero HR knowledge, Matilda really helped me understand what I needed to know. She was extremely helpful and would also get back to me in an acceptable time manner. I would highly recommend using Loates HR to anyone.
Impressed with their professionalism
“We used Loates HR Consultancy to carry out an assessment of our current HR polices and to provide a solution to ensure we are compliant. Rosie and the team were thorough and efficient in providing the material we needed to ensure this was the case. There were several discussions and amendments to the documents but the steps taken to reach the final product were quick, easy to understand and well documented. I have been impressed with their professionalism and consequently, I have referred several clients to the team.”
Professional, understanding and a great listener
“Again another big thank you to Loates HR Consultancy for the support they have given Austin Community Enterprise Limited. This is our first time working with Gill Philips, and we are very pleased with the support that she has given us, she is professional, understanding and a great listener. Her extensive knowledge has helped to gained us a positive outcome. Thanks Gill”
Efficient, reliable advice
We have worked with Loates HR Consultancy for a number of years now and they are always quick to respond to any queries we have. I am always confident that the advice / service we receive from Loates HR Consultancy is accurate, timely and professional.
Excellent, flexible and accessible support for a growing charity
Trent Rivers Trust has been working with Loates for nearly a year. They have steered us through an update of HR policies and a re-organisation process as well as being there to talk through a number of HR related issues. For a small growing charity without internal HR, their support has been hugely beneficial to me as a CEO navigating my organisation through a number of HR tasks and issues. I have found the Loates team to be available, clear in their advice and providing what I have asked for quickly and professionally. I would wholeheartedly recommend working with Loates to other organisations similar to mine.
Professional, sensitive and practical
“We were recently referred to use Loates HR Consultancy and have been pleased with Matilda’s professional, sensitive and practical approach to her HR advice to support us with our HR and employee queries.”
Trusted voice of advice and experience
“Working as an extension to the team, Sarah has been a trusted voice of advice and experience to my growing business. She has given me the support and guidance I needed to expand my workforce through clear and straight-forward direction. I find Sarah to be knowledgeable, flexible and approachable.”
Loates HR Consultancy are very much part of our team
“Loates HR Consultancy are very much part of our team, providing good clear advice just when we need it. They provide the perfect HR solution for any SME.”
Always on hand to help
Loates HR and especially Matilda have supported us through a complicated TUPE process. I had the pleasure of working alongside Matilda to get the process initiated and safely over the line, she was an absolute godsend! Always professional, positive and supportive – I know I’d have struggled without her. So thank you for all your help and guidance.
Prompt and efficient service
In our time using the services of Loates, we have always found Matilda and the team to be very responsive to queries coming back to us in a very quick timeframe and providing excellent advice and support for all HR matters, both by email or virtually in meetings.
Great care and professional diligence
“…great care and professional diligence…”
“…high level of focus…”
“…thank you very much for your effort…”