We’re Derby’s highest-rated HR consultancy!

Power-up your People!

Outsourced HR Support & Consultancy

Outsourced HR Support in the East Midlands

We’re one of the East Midlands’ top-rated HR support providers!

Team Loates

Ay up me duck!

We’ve been running our business in since 2011, with our founders having been based in the East Midlands for over 30 years. We’ve seen the amazing changes that the region has undergone since then, and are proud to be part of its future. Most of our clients are based in Nottingham, Derby, and the surrounding East Midlands area, and many of them are only a stone’s throw away from us.

We’ve grown from a single-person business operating from home, to a multi-award winning company with offices and a whole team of HR consultants and employment law experts. In addition, we’ve also diversified into management training, workplace wellbeing, and HR recruitment, so that we can now help you with a whole package of people-related support.

Which means we can offer you the stability of an established company, the credibility of one with an outstanding local reputation, and the capability of one that’s grown beyond the one-person stage. You can be fully confident that we’re able to deliver what we promise, and can trust that we’ll reliably be there in the future when you need help.

We’re proud of what we’ve achieved so far, and in particular, the long-term relationships we’ve established within the local business community.

If you’re an East-Midlands-based business looking for outsourced HR support, the chances are you already know someone that we’ve worked with. So go on, just ask them what we’re like!

I thoroughly enjoyed attending and taking part
“Thank you I thoroughly enjoyed attending and taking part, good luck in the future you were made for the role ❤️”
Loates HR are outstanding in their knowledge support and care- highly recommended
“We’ve been really happy with the support we’ve had from Loates HR Services. They’re always quick to respond, give really good, practical advice and take the time to properly understand what’s needed. We’ve found them to be very professional and thorough, but without making things complicated or overly formal. You know that things are being handled properly, which gives you a lot of reassurance. They’re also just a lovely team to deal with — friendly, approachable and always happy to help. It’s that combination of great HR knowledge and being genuinely nice people that makes such a difference. We’d happily recommend Loates HR Services to any business looking for reliable, knowledgeable and personable HR support.”
Personal service with attention to detail
“I have been consistently impressed the service we have received from the team. They are incredibly supportive and thorough. They provided clear practical advice and follow up quickly to ensure support throughout the whole process. Their attention to detail is exceptional and they think through every aspect of the issue they are presented with, considering all potential risks to ensure all bases are covered. They are pragmatic and rigorous in their approach as they seek the best possible outcomes. Just as importantly , they are a genuinely friendly team, nothing feels like to much. They took time to understand my situation and the context rather than provide generic advice. I would recommend them to any organisation looking for a reliable, knowledgeable and professional HR support and training. A fantastic team with a genuinely personal approach.”

We’re a HR consultancy actually based in the East Midlands

Derby, Darley Abbey Mills

So, we really are local. With a proper office. Not a ‘virtual office’. Not a distant call-centre in some far-away place. We’re not just a website, a collection of document templates, or an anonymous voice on the phone. We’re actual people who want to meet you face-to-face, so we can properly get to know you and your business.

Our office is conveniently located at the scenic and historically interesting World Heritage site of Darley Abbey Mills, not far from Derby city centre. So, we have a whole host of spectacular history, rivers, and green open spaces right on our doorstep.

Take a look for yourself with a virtual fly around!

That’s actually the mill complex that contains our offices in the picture, with the River Derwent running past. The site used to consist of multiple cotton mills powered by the river, with our main office previously housing a giant waterwheel!

Nice, huh?

We provide HR support for East Midlands businesses

Which means we’re readily available to support all those HR issues that can only be dealt with in person. And since we have our own private meeting rooms at our office, it means we can have sensitive discussions with you away from your normal place of work. Being able to meet offsite helps protect the privacy of individual employees involved in personal issues, such as disciplinaries or grievances, and helps prevent rumours spreading in relation to company-wide issues such as redundancies or TUPEs.

We’re only a short distance from Derby city centre, and easily reachable from major road and rail routes. And our office is fully accessible, with disability-friendly private facilities, and reserved free parking immediately outside.

So, if you’re looking for outsourced HR support in the East Midlands you’re welcome to just pop in when you’re passing. Or we’re equally happy to come over to your place. Or even meet online. Whatever works best for you.

Popular HR support topics for East Midlands’ businesses

  • Outsourced HR Support

    Absence Management

    We can help you with absence management!

    More Details

  • Outsourced HR Support

    Grievances

    We can help you with grievances!

    More Details

  • Outsourced HR Support

    HR Reviews

    We can help you with HR reviews!

    More Details

We also provide HR training in the East Midlands

Bitesize : How to Build a Brilliant Team
People can be powerful especially when the right management behaviours enable them to thrive in their role. Understanding how your team tick is your superpower and will help you develop an effective team. The key to unlocking high performance and productivity is having a team who are enthusiastic and feel motivated and empowered.
📅 Wednesday 16th September 2026, 09:30⁠–⁠11:30
📍 Online Delivery
💷 £129
Lunch & Learn : How to Have Mental Health Conversations
By the end of the session, you will know more about mental health and be able to confidently have conversations with your team members to support their mental health in the workplace.
📅 Wednesday 16th September 2026, 13:00⁠–⁠14:00
📍 Online Delivery
✨FREE!✨
Bitesize : How to Recruit the Right Person
This module supports managers to recruit confidently and fairly in an SME environment. It focuses on making good hiring decisions, setting clear expectations from the start, and avoiding common recruitment mistakes that lead to performance or people issues later on.
📅 Tuesday 29th September 2026, 09:30⁠–⁠11:30
📍 Online Delivery
💷 £129

Need outsourced HR support but not in the East Midlands?

No problem!

As much as we love providing outsourced HR support for East Midlands businesses, we also help those further afield.

Indeed, we currently have clients based in Cardiff and London, and have previously worked as far afield as Cairo, Egypt!

In addition, our office has a dedicated high-speed fibre internet connection, together with high quality audio, video, and lighting gear, which means we’re also fully equipped for virtual meetings via Teams, Zoom, or the like, should that be more convenient or time-efficient for you.

So, we’re ready and waiting to help you with outsourced HR support, wherever you may be!

We can help you with outsourced HR support in the East Midlands!

Sarah Loates

Already know what you want?

Great, let’s get to it!

Not sure exactly what you need?

No problem!

Our friendly and down-to-earth HR consultants will point you in the right direction. We’d love to have an informal chat to find out more about your business and so help you identify the areas most in need of attention.

We’re not after a quick sale, we’re all about building long-term relationships. In fact, we don’t even employ any sales people. Which means that right from the start you’ll be talking directly to someone who can actually help you.

We’re ready and waiting, so just get in touch!